Customer Relations & Follow-Up Executive (Female)

Job Summary:

Badar Energy is hiring a confident and well-spoken female executive in Karachi to handle daily follow-ups on leads generated through social media campaigns, YouTube ads, and digital platforms. The ideal candidate will play a key role in maturing leads into customers by maintaining consistent communication, understanding client needs, and updating them on relevant solar products and promotions.

Key Responsibilities:

• Make daily follow-up calls to potential clients from:
• Social media ads (Facebook, Instagram, LinkedIn)
• YouTube campaigns
• WhatsApp, website inquiries & landing pages
• Provide product information (OEM, ODM, Azadi Offers) in a clear and convincing manner
• Qualify leads and update status (retailer, dealer, end-user)
• Maintain daily records in Excel or CRM
• Work closely with the Sales and Service teams for updates and coordination
• Ensure every lead is followed up and properly tracked until conversion
• Share client feedback for future marketing improvements
• Prepare weekly follow-up and conversion status reports

Candidate Requirements:

• Female candidate, based in Karachi
• Strong verbal communication skills (Urdu & English)
• Prior experience in telemarketing, telesales, or customer service preferred
• Basic knowledge of Excel / Google Sheets
• Self-motivated and able to work independently
• Experience in solar, battery, or energy-related products is a plus

Salary & Benefits:

• Market-competitive salary
• Incentives for successful lead conversions
• Exposure to a growing renewable energy brand
• Supportive work culture with professional development